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Configure Common Data Services: 25-30%
NEW QUESTION # 140
You have a business process flow (BPF) that interacts with the Account entity.
You configure a new version for the BPF and add a new stage at the beginning.
You need to identify the impact of the new version on the existing account records.
What is the outcome in each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/business-process-flows-overview
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NEW QUESTION # 141
You are a Dynamics 365 Customer Service administrator.
A user must be able to view system posts and activities in a dashboard.
You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
Box 1: Timeline
The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time.
Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.
Box 2: Lists
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admi
ย
NEW QUESTION # 142
You have a canvas app with an embedded Power Bl tile.
You share the canvas app. Users report that they are unable to access the Power Bl content.
You need to determine why users are unable to access the content
What is the cause of the user s problems?
Answer: C
Explanation:
Explanation
When embedding a Power BI tile in a Canvas app, there are several factors that must be considered in order to ensure that users have access to the content. One of the most important is sharing the Power BI dashboard that the tile is embedded in. If the dashboard is not shared with the users, they will not be able to view the content in the tile.
To share a Power BI dashboard, you must have the "Edit" permission for the dashboard. Once you have this permission, you can share the dashboard with other users by following these steps:
* Open the Power BI service and navigate to the dashboard that you want to share.
* Click the "Share" button in the top-right corner of the dashboard.
* In the "Share" pane that appears, enter the email addresses of the users that you want to share the dashboard with.
* Select the level of access that you want to grant to the users. You can choose to give them "View" access, which allows them to view the dashboard but not make changes, or "Edit" access, which allows them to view and make changes to the dashboard.
* Click the "Share" button to share the dashboard with the users.
Additionally, there are other factors that could cause user's problems:
* B. The Power Bl interactions property on the Power Bl tiles is set to Off. In that case, the user's won't be able to interact with the visuals.
* C. The Power Bl connection is not shared. In that case, the user's won't have the access to the data source
* D. The Power Bl Display mode property on the Power Bl tiles is set to Disabled, in that case the user's won't see the tile It is important to check all of these factors and ensure that they are properly configured in order to ensure that users have access to the content.
References:
* https://docs.microsoft.com/en-us/power-bi/service-admin-share-dashboard
* https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/embed-power-bi
* https://docs.microsoft.com/en-us/power-bi/service-embed-content/embed-in-powerapps
ย
NEW QUESTION # 143
You need to configure a Power Automate flow to send the email with the results to the client.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Set Table table to Qualification and Column filter to statuscode.
Box 2: Loop through related qualification records and complete if all are in Complete status.
The new process for completing a service request must automate the following:
Set the Service Request record status to Complete when work on all Qualification records is finished.
Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.
ย
NEW QUESTION # 144
A customer uses Power Apps to view and maintain their contacts that are stored in Microsoft Dataverse.
Several columns must be configured to ensure the security settings for sales associates are view only.
You need to configure the access restrictions.
Which component for field-level security should you use? TO answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
ย
NEW QUESTION # 145
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